FAQ

How much will the shipping be?
The freight cost is calculated on the package weight. It also depends on your country and the dimensions. You will only be charged the actual cost for sending your items.

Is it possible to get a lower transport cost?
Yes, CDs can be sent without jewel cases to substantially reduce the cost. This is particularly to prefer when you want to buy one CD. Then the postage will be 50% lower as I will be able to send it during the weight limit of 100 grams. For that reason I have given you the opportunity to choose whether you want the jewel case or not.

Can you give a quotation?
An example: 
To send one CD with jewel case to Europe would be EUR 6 and for the rest of the world EUR 6,50. If you choose to send without the case the shipping will be only EUR 3 (the same cost as for digipak). For Sweden the difference is EUR 3 compared to 1.5. On the other hand I can send up to 250 grams for EUR 6,5/6/3 . The next weight limits are 500 grams and 1000 grams. If you have any questions about this, just contact me. I always try to find the best solution for you.

What’s the difference between the checkout and checkout with PayPal options? How do I see my shipping cost?
With checkout (red button) you will see your shipping cost after you have entered your details and pressed the "continue" button. If you choose PayPal Express, the total amount will not be reflected on PayPal's end of things. PayPal just takes the order's subtotal and displays it. When you log into your PayPal  it'll take you back to the shop to finalize the checkout, where the additional charges will be visibly tallied before your order is placed. The advantage with this checkout is that you don't need to fill in your personal details as PayPal already have them stored. 

Important to note is that with both alternatives you'll always be able to see your total cost before you decide to make your purchase. 

Do you ship internationally?
Yes, we ship to most countries in the world. If your country isn't included in the checkout please contact me and I will add it.

What shipping method do you use? 
All packages are sent with the Swedish PostNord (Posten). If, for some reason, the shopping cart wouldn't calculate the shipping cost correctly I will adjust for you if there is a difference. This might be conceivably for a bigger/heavier package.

How long does it take for my package to arrive?
All items listed in the shop are on stock. I visit the post office every day so your package is normally sent the next day. If you order on a weekend your package will be sent on Monday. Within Sweden the package normally arrives the next day, Europe takes 2-3 working days and USA 5-6 working days.

What forms of payment do you accept?
We accept major credit cards such as Visa and MasterCard through PayPal.

How secure is the shop?
The shop uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to Shopify using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

Will the packing be safe?
As a collector myself I take great care to pack your items carefully. I strongly recommend that CDs should be sent without jewel cases. You will of course receive all inserts and the postage will be substantially lower. Your item will be sent in a safe paper cardboard. I always separate vinyl from cover to avoid seam splits.

Still have other questions?
For more information about PopDiggers please use the contact form or email info[at]popdiggers[dot]com.